Cloud Call Center
The smartest cloud telephony system for modern businesses
Simplify your customer interactions with Alohaa's Cloud Call Center. Get started with our 30-day free trial, no credit card needed, and experience the benefits of a powerful, flexible solution tailored to your business needs.
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Trusted by 4000 brands
Scale with Alohaa’s Unified System
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Simplify Customer Interactions
Alohaa’s Cloud Call Center centralizes all customer calls, making it easier to track, record, and analyze interactions. Say goodbye to the hassle of using personal mobile numbers or multiple SIM cards, and embrace the convenience of a unified system.
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Scale with Ease
For startups and growing businesses, our solution eliminates the need for substantial infrastructure changes. As your customer base expands, our Cloud Call Center grows with you, ensuring a smooth and efficient communication experience.
Optimize Your Operations with Cloud Call Center Solutions
Revolutionize customer service with intelligent call routing, streamlined outbound calls, and browser-based calling. Gain insights with detailed analytics and automatic transcripts, and enjoy effortless call summaries. Elevate your call center efficiency and effectiveness.
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Intelligent Call Routing
Automatically direct calls to the appropriate department or individual, reducing wait times and increasing customer satisfaction.
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Detailed Analytics
Gain invaluable insights into call volumes, durations, and peak times, empowering data-driven staffing and operational decisions.
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Auto Dialer
Streamline outbound calling with our advanced auto-dialer feature, boosting productivity and efficiency.
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Call using Browser
Leverage the power of WebRTC for seamless audio calling capabilities directly from your web browser providing a rich and immersive customer experience.
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Effortless call summaries and next steps
Alohaa automatically summarises calls, then intelligently suggests next steps.
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Automatic call transcripts
Read conversations in detail and quickly find information with time-stamped call transcripts.
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Department Management
Effortlessly organise and manage teams with our intuitive department management tools.
Customer testimonials
After Whatsapp started its business offering, a number was required to activate the META account for clients. As a platform, we don’t want our users to drop off from the signup flow citing unavailability of a mobile number. With Alohaa, we have seen an increase of 4x customer signups.
Parth Kapoor
Customer Success Manager, Wigzo
Handling physical SIM cards was not possible at the scale we wanted to operate at. Alohaa made it simple with Virtual mobile numbers that are integrated with a cloud SMS Inbox. Making it seamless to maintain mobile numbers at scale.
Pankit Gupta
Product Manager, Shiprocket
We are saving 90% of the costs involved in procuring physical SIM cards and 10x increase in the efficiency by switching to the virtual mobile numbers provided by Alohaa
Jay Modi
Product Manager, DoctorC
Alohaa made the process of opening, handling and maintaining social media accounts much easier than before. Alohaa was a perfect solution for us since it is easy to get virtual numbers as per our increasing requirements over time and numbers can be remapped between users at the click of a button.
Soumyadip Choudhury
Group Editor, Network18
Industry-Tailored Cloud Call Center for Scale
Alohaa's Cloud Call Center caters to a wide range of industries, providing tailored solutions to meet unique needs.
With 99.9% uptime and robust security measures, Alohaa's Cloud Call Center ensures reliable and secure communication, allowing you to focus on what matters most – your customers.
With 99.9% uptime and robust security measures, Alohaa's Cloud Call Center ensures reliable and secure communication, allowing you to focus on what matters most – your customers.
Healthcare
Prioritise patient care with seamless call handling and HIPAA-compliant call recording and encryption.
Fintech
Ensure secure and compliant communication while providing personalized support to your clients.
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BPO
Optimise your call centre operations with advanced features and scalability, meeting the demands of your clients.
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E-commerce and D2C Brands
Enhance customer support and drive sales with efficient call management and insightful analytics.
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Logistics
Streamline operations and deliver exceptional customer service with real-time call tracking and intelligent routing.
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Legal Services
Maintain client confidentiality and ensure regulatory compliance with secure call recording and encryption.
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Automotive
Elevate the customer experience with efficient call management, from sales inquiries to roadside assistance.
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Professional Services
Deliver exceptional support and consultations with integrated calling and screen sharing capabilities.
Healthcare
Prioritise patient care with seamless call handling and HIPAA-compliant call recording and encryption.
Fintech
Ensure secure and compliant communication while providing personalized support to your clients.
BPO
Optimise your call centre operations with advanced features and scalability, meeting the demands of your clients.
E-commerce and D2C Brands
Enhance customer support and drive sales with efficient call management and insightful analytics.
Logistics
Streamline operations and deliver exceptional customer service with real-time call tracking and intelligent routing.
Legal Services
Maintain client confidentiality and ensure regulatory compliance with secure call recording and encryption.
Automotive
Elevate the customer experience with efficient call management, from sales inquiries to roadside assistance.
Professional Services
Deliver exceptional support and consultations with integrated calling and screen sharing capabilities.
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Supercharge
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Business
Supercharge
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Supercharge
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Supercharge
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Experience the power of seamless customer communication
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