Interactive voice response

Transform Your Customer Experience with Smart IVR

Alohaa's intelligent IVR system revolutionizes the way you interact with customers. With multilingual support, natural AI voices, and seamless call routing, you can provide exceptional customer service that sets you apart from the competition.

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Trusted by 4000 brands

125+ Multilingual, Natural AI Voices with Alohaa

India - Hindi Male

India - English Female

India - Bengali Female

India - Telugu-Male

India - Tamil-Female

India - Marathi Male

India - Marathi Female

Streamline Your Communication Effortlessly

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Enhanced Customer Service Efficiency

Handle large call volumes effortlessly with our IVR system. By routing calls to the right department, you can significantly reduce the workload on your customer service representatives, allowing them to focus on more complex inquiries.

Detailed Call Analytics

Provide round-the-clock customer support without the need for human intervention. Our IVR system ensures that your customers can access information and services at their convenience, even outside regular business hours.

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Transparent Communication with Holiday Mode

Alohaa's IVR system offers a Holiday Mode feature that allows you to define your business hours and working days, ensuring transparent communication with your clients. Easily set custom working hours, specify working days, manage holidays and closures, and create personalised greetings for different scenarios.

Cost Effective Solution

Replace your traditional call centre operations with Alohaa's IVR and achieve significant cost savings. Our automated system handles customer queries efficiently, reducing the need for extensive human resources.

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Professional and Consistent Interactions

Ensure that every customer interaction is handled professionally and consistently. With our programmed IVR system, you can maintain a uniform brand image and enhance customer trust.

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Customer testimonials

After Whatsapp started its business offering, a number was required to activate the META account for clients. As a platform, we don’t want our users to drop off from the signup flow citing unavailability of a mobile number. With Alohaa, we have seen an increase of 4x customer signups.

Parth Kapoor

Customer Success Manager, Wigzo

Handling physical SIM cards was not possible at the scale we wanted to operate at. Alohaa made it simple with Virtual mobile numbers that are integrated with a cloud SMS Inbox. Making it seamless to maintain mobile numbers at scale.

Pankit Gupta

Product Manager, Shiprocket

We are saving 90% of the costs involved in procuring physical SIM cards and 10x increase in the efficiency by switching to the virtual mobile numbers provided by Alohaa

Jay Modi

Product Manager, DoctorC

Alohaa made the process of opening, handling and maintaining social media accounts much easier than before. Alohaa was a perfect solution for us since it is easy to get virtual numbers as per our increasing requirements over time and numbers can be remapped between users at the click of a button.

Soumyadip Choudhury

Group Editor, Network18

Industry-Tailored IVR for Optimal Performance

Alohaa's IVR caters to a wide range of industries, providing tailored solutions to meet unique needs:

Healthcare

Provide patients with easy access to appointment scheduling, prescription refills, and general information, while maintaining HIPAA compliance.

Finance

Offer secure and efficient banking services, such as account inquiries and transactions, through our IVR system, ensuring customer privacy and convenience.

Telecommunications

Simplify customer support for billing inquiries, plan changes, and technical assistance, reducing call volumes and improving customer satisfaction.

E-commerce

Streamline order inquiries, tracking, and returns with our intuitive IVR system, enhancing customer satisfaction and loyalty.

Travel and Hospitality

Assist customers with reservations, itinerary changes, and general inquiries, providing a seamless and personalized experience.

Healthcare

Provide patients with easy access to appointment scheduling, prescription refills, and general information, while maintaining HIPAA compliance.

Finance

Offer secure and efficient banking services, such as account inquiries and transactions, through our IVR system, ensuring customer privacy and convenience.

Telecommunications

Simplify customer support for billing inquiries, plan changes, and technical assistance, reducing call volumes and improving customer satisfaction.

E-commerce

Streamline order inquiries, tracking, and returns with our intuitive IVR system, enhancing customer satisfaction and loyalty.

Travel and Hospitality

Assist customers with reservations, itinerary changes, and general inquiries, providing a seamless and personalized experience.

Get free 14 days trial

More Features

Efficient and Secure: The Alohaa Advantage

At Alohaa, we prioritize the security and privacy of your customer data. Our IVR system is built with robust security measures, ensuring that all interactions and information are protected. We adhere to strict industry regulations and best practices to maintain the confidentiality and integrity of your customer data.

Reliable and Scalable

With Alohaa's IVR, you can trust in a reliable and scalable solution. Our robust infrastructure ensures high uptime, while the system effortlessly accommodates your growing customer base and increasing call volumes.

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Seamless Integrations

Integrate our IVR system seamlessly with your existing customer support infrastructure. Alohaa's IVR works in harmony with your CRM, helpdesk, and other tools, ensuring a unified and efficient workflow.