Alohaa vs Exotel

Alohaa is a leading cloud telephony and IVR service that provides virtual numbers for your business needs. 

Alohaa has the easiest dashboard to use that you and your team can optimize within a few mins. This means you don’t need to spend time teaching your team how to use Alohaa!

With Alohaa’s mobile app, your team can work from the office, remotely or even from the field while carrying their mobile without the need for a laptop to make or receive calls.

Here's why Alohaa may be a better option for you.

Alohaa Offerings/benefits

Call

• Listen to customer conversations and make quality checks of your team conversations.
• Better communication with clients to maintain better relations that can help in business growth.
• Download call logs at a click of a button.

SMS

• Receive OTPs for work-related websites and create a login for WhatsApp and create WhatsApp accounts.
• Receive unlimited SMSs.

Agents

• Add unlimited agents to your dashboard whether you have 5 members or 1000 members.
• Make and receive calls from our easy-to-use Cloud call centre.
• Save contacts, and make/receive calls and SMSs from our Android app.
• Add unlimited customer contacts in ranks or orders.

‍Callertunes

• Set up an organisation, department/group or agent-level caller tunes.

‍Call routing 

• Set up groups/departments based on priority routing or round-robin.

Create and add unlimited agents in each group

‍Webhooks

Use our webhooks to receive SMS and call logs in your applications

‍Mobile App

With Alohaa’s easy-to-use mobile app, you can save contacts, write notes, make tags, and make and receive calls. All the call data and contacts will be synced with the agent’s web dashboard. The Admin can monitor/overview all the activities from the dashboard.

Book a free demo with us today.