Go PRO in your Freelance Business with Virtual Phone Systems

Introduction

Your freelance business might be giving you much-needed flexibility as well as financial stability. But are you using it to its full potential?

Running an independent business comes with its own set of challenges.

• The line between personal and professional life is especially blurred with a freelance business.
• Client servicing is a crucial part of maintaining a good reputation and keeping the freelance business afloat.
• Having the right resources to avoid the burden of additional work falling on one person.

The best Virtual Business Phone Systems are created to equip freelance business owners with the right resources to manage their clients effectively. These Virtual Business Numbers will not only help the freelancers maintain a work-life balance, but they will also help freelancers curate a fulfilling client experience.

Best Practices for Freelance Businesses

Here are the 4 best practices that freelance businesses can incorporate to make the most of their Virtual Business Phone Systems.

1. Create a professional atmosphere: By using Virtual Business Numbers, Freelance businesses can maintain a professional relationship with their clients. All communication that happens through the personal number will be limited to personal contacts, and the business number can then be used for business-related communications. All the features of the Virtual Phone Numbers can then be applied to the business alone. By keeping the two separate, freelancers can also showcase how systematic their processes are.

2. Be prepared for rapid scalability: Freelance businesses often require some additional resources on a project-to-project basis. Traditional phone systems make it extremely difficult to scale rapidly because of their long wait time for activation and the hassle of connecting the SIM card to a physical device. There is also the need to keep the phone activated by continuously recharging it. With Virtual Business Phone systems, freelance businesses can scale rapidly with zero wait time. They can easily manage the status of each Virtual Phone Number from the integrated dashboard directly. 

3. User Control: As part of growing the business, freelancers may require additional resources. As the team grows, it could get hard for business owners to control client interactions at all times. However, efficient client management and control over client conversations are essential in a competitive business like the freelance sector. Through the integrated dashboard and the virtual cloud inbox, freelance business owners can seamlessly keep track of the conversations between their resources and their clients. They can also easily allocate a Virtual Business Number to different resources and carry on the operations in an organised manner.

4. Cost-effective solutions: Freelance Businesses often work on close margins, and opting for cost-effective solutions is one of their biggest priorities. Traditional phone systems may not be able to give them cost-effective and efficient solutions because of varying telecom charges and management costs, especially with a large volume of numbers and the need for physical devices for each number. Virtual Business Phone Systems like Alohaa offer the most cost-effective solutions in the market for freelance business owners to leverage and scale rapidly. The same carrier charges regardless of the location of the user and payment for all the Virtual Business Numbers can be made at once through the dashboard. 

Features of Alohaa

The best Virtual Phone Numbers for Businesses like Alohaa come with features like:

1. Cloud Inbox: As a freelancer, having a backup of your client conversations becomes important for your growth journey. Whether it is following up with old clients or learning from past experiences, or even maintaining a proper logbook of communication for smooth project management, a cloud inbox that backs up your client conversations will help your freelance business in the long run.  

2. Integrated Dashboard: Viewing all client conversations from different numbers on a single screen will help you stay up-to-date seamlessly. The user access to all virtual numbers can also be controlled through the dashboard. Freelance business owners can then build an efficient system of managing Business Virtual Phones from anywhere. With multiple user and admin access, freelance business owners can set customised processes for the functioning and management of the Virtual Business Numbers through this dashboard.

3. Multi-user access: Using the multi-user access feature, freelancers can also share virtual business numbers with their clients. By using these unique numbers to create accounts for clients, freelance business owners can provide seamless services to their clients while ensuring privacy on both sides. The users can easily be added and removed from the dashboard itself, and admin access can also be managed.

4. SIM-free access: The SIM-free feature of Virtual Business Phone Systems eliminates the need for physical access to a SIM card or a physical device that the card needs to be connected to. Freelance business owners can operate a fully functional virtual team that uses business phone numbers without the hassles of traditional phone systems.

5. Privacy first: The foundation of the best Virtual Business Phone Systems is to ensure privacy. Freelancers often use their personal numbers for ease of accessibility and to ensure 24x7 availability for any new work. However, this compromises their privacy. By using Virtual Business Numbers, freelancers can leverage the many features of Virtual Numbers and avoid revealing their private numbers for their business. 

Parting Thoughts

Establishing a freelance business is coupled with its own set of challenges. However, the foundation of any successful venture is maintaining the best customer communication. Retaining clients is an aggregate of skilful services and providing the clients with a hassle-free experience. Further, freelance business owners need to understand the needs of their business and find solutions that are tailored to fit these needs.

Alohaa recognises this need in today’s growing creator economy and curates Virtual Business Phone System solutions for freelance business owners. Packed with useful and practical experience, Alohaa aims to provide a seamless user-experience through the integrated dashboard, virtual cloud inbox and curated solutions for each of our clients.

Book a demo with Alohaa to understand how we can help your freelance business achieve its objectives.