The hassle with regular numbers
Today, businesses are switching from regular numbers to Virtual Mobile Numbers for a host of reasons. Each of those reasons points to the hassle of managing regular numbers and leveraging the many features that Virtual Mobile Numbers offer.
To effectively manage communication, all businesses use multiple phone numbers in some form. For a supply chain management business, multiple delivery partners may require business numbers for seamless communication with the customer. For customer service providers, multiple phone numbers are used to reach different customers at the same time. This ensures faster and more efficient customer service. Using personal numbers of employees for this purpose is not recommended because it would compromise the privacy of the employees. Alternatively, businesses could lose customers to their employees if direct and uncontrolled communication took place between employees and customers.
Therefore, businesses often opt to purchase multiple mobile numbers for employees to use specifically for official purposes. However, there are many challenges that come with purchasing multiple regular mobile numbers with SIM cards. The most impactful one is the cost of continuously recharging the mobile number.
Many telecom service providers charge different rates for domestic and international calls. Managing multiple numbers becomes a hassle because each number will have to be recharged specifically. It becomes challenging to keep track of how these different numbers are being used. Additionally, regular mobile numbers function through SIM cards that need to be connected to a physical device to remain activated. All these unnecessary charges could put a significant burden on a company’s budget.
Virtual Mobile Numbers offer a cost-effective solution.
Virtual Mobile Numbers work great for businesses that use multiple phone numbers. Businesses can use Virtual Mobile Numbers to enhance their business communication in a comprehensive manner.
One of the many ways in which Virtual Mobile Numbers work better than regular mobile numbers is the cost-efficiency that it offers. Leading Virtual Mobile Number brand Alohaa has achieved 10x cost efficiency for their client, who created a digital aggregator platform.
Here’s how Virtual Mobile Numbers can be cost-effective for any business
- Pay for all numbers at the same time: Gone are the days when you had to recharge business numbers individually and at different times. You can directly pay for all your Virtual Mobile Numbers through your dashboard. You can also use the collective account balance against any number instead of individual recharging a mobile number. Since Virtual Mobile Numbers operate over the internet, there won’t be any maintenance or hidden charges associated with these numbers. There can be complete autonomy with the usage of a Virtual Mobile Number which may not come with a telecom service provider.
- Make any number inactive when not in use: Since admins can manage all virtual numbers through a single screen, they can simply make a number inactive when it is not in use. This will help them save money, time and effort to first get access to the SIM card and then deactivate it. The same number can be activated again with the click of a button. Through the integrated dashboard, admins can be in complete control of how the account balance is being used. A business phone number will never drain your funds again. You will no longer have to spend money on resources just to manage multiple scattered numbers. You can simply view the status of all numbers from a single dashboard and take necessary action.
- No need for physical devices: One of the biggest costs incurred by companies with multiple numbers was the physical devices that were needed for each SIM Card. Some companies provide physical devices, while others expect employees to use their personal devices. This would then require the business to have access to the employee and their personal device if they want to assess the communication happening through that channel. All Virtual Mobile Numbers can be instantly viewed from a single integrated dashboard through which admins can assign and reassign the same numbers to any employee and track all of the messages on a single screen.
- Lower carrier charges: Virtual Mobile Numbers use the VoIP feature, which means Voice over Internet Protocol. This means that Virtual Numbers can be used to receive messages anywhere, no matter where you are. Roaming charges will not be applied with a Virtual Mobile Number, and you can easily switch between devices without having to physically change a SIM card.
- Cloud Inbox: You will never have to worry about losing your important conversations with customers. With SIM Cards connected to a particular device, you will need different devices to access customer conversations. However, Virtual Mobile Numbers automatically backs up all the communication with the customers for your future reference.
Parting Thoughts
Effective business communication is crucial for a business to create long-term impactful relationships with its customers. By using multiple numbers, businesses can categorise their customer communication and protect the privacy of the employees or service providers. Through cost-effective solutions like Virtual Mobile Numbers, you can build a comprehensive system for approaching your customers.
Virtual Mobile Numbers by Alohaa can be used to create multiple Whatsapp accounts and for seamless OTP verification. With the user-friendly integrated dashboard, you can view all SMSes to all Virtual Mobile Numbers on a single screen.
Virtual Mobile Numbers offer low set-up costs and low maintenance charges, which make them perfect for businesses. Even small organisations can use Virtual Mobile Numbers to save costs and add numbers with ease. The on-demand scalability offered by Virtual Mobile Numbers with zero wait time is far more efficient than any other regular telephone service provider.
Switch your business communication to Virtual Mobile Numbers and see the difference in pricing, efficiency and impact.
Book a demo and explore the many features of Alohaa’s Virtual Mobile Numbers today!