How can employees have work-life balance with Virtual Phone Numbers?

The need for Virtual Phone Numbers

Virtual Phone Numbers have helped many businesses ensure that their employees maintain a proper work-life balance. Connecting with customers is crucial for maintaining effective business communication. However, sometimes, employees could be expected to be available beyond their working hours to manage a customer request. Meeting a customer’s needs while ensuring that employees maintain a work-life balance is an excellent reflection of the company culture.

The need for work-life balance

Though Virtual Phone Numbers have many features, here’s why it is important to highlight the difference that ensuring work-life balance through Virtual Phone Numbers will make.

• Post covid, many businesses manage remote teams or have adopted a hybrid working model. While working from home as well, it is important to encourage employees to draw boundaries. This will help them perform better at work and feel valued.
• Avoiding employee burnout can help in maintaining a consistent performance at work.
• Ensuring work-life balance for employees helps businesses create a holistic growth environment. This will invite the right kind of talent and keep the team motivated.
• Supporting the right causes and taking care of your team will also build the right brand image for your organisation that will showcase a strong set of internal values.
• Considering the needs of employees and offering them resources like Virtual Phone Numbers goes a long way for businesses. This not only protects their privacy but also helps them maintain a work-life balance will lead to greater employee retention.

How to strike a balance with Virtual Phone Numbers

With the introduction of Virtual Phone Numbers through brands like Alohaa, businesses can manage efficient customer communication with happy employees. Here’s how employees can have a work-life balance by using Virtual Phone Numbers.

1. No need to share personal numbers: Distributing Virtual Phone Numbers to employees will mean that they no longer have to share their personal numbers with customers. This will not only ensure their privacy but will also protect businesses from losing important customers when an employee leaves. An important way of ensuring work-life balance is to keep your personal life separate. Through virtual numbers, customers will only reach out to employees in a professional setting.

2. Easily manage user access: Virtual numbers can be accessed from anywhere, and user permissions can be changed from a single integrated dashboard. If an employee becomes unavailable, the access of the Virtual Phone Number can instantly change to an employee who is available. This ensures that employees have the freedom to take some personal time without letting it affect work.

3. Integrated Dashboard: Having an integrated dashboard where admins can easily view all the messages received on any Virtual Phone Number makes it very convenient to access the communication happening through any employee without requiring access to the actual device or the employee. Employees can then not worry about being available all the time since the professional conversation can still continue through the dashboard.

4. No physical device is needed: One of the best features of Virtual Phone Numbers is that, unlike SIM cards, this number does not have to be connected to a physical device to function. Typically, even with separate business phones, employees usually carry the device with them. Conversely,  they might have to keep making a physical appearance at the office to start with work. However, with Virtual Phone Numbers, employees and businesses won’t need a physical device to use the number for official purposes. Employees can now be more efficient at work and use their phones for personal use only.

5. Zero wait time for new numbers: When a new employee joins, they will no longer have to wait to get a business SIM card activated. They won’t even have to accommodate a SIM card slot on their personal devices. A remote team can easily assign a new number to an employee in another city and get them started instantly. Business can be easily carried out in the employee's comfort!

Other Features of Virtual Phone Numbers

Apart from ensuring a work-life balance, Virtual Phone Numbers is packed with features that make it extremely easy for employees to conduct their day-to-day work.

• Employees don’t have to worry about who will manage their customers when they go on holiday. Through the integrated dashboard, user access can be shifted easily. This way, customer service will not be hampered if an employee cannot make it to work.
• Employees can access the database from any device. For example, let’s say an employee misplaces a mobile phone or forgets to carry it. They can still access the dashboard from any other device with sim-free Virtual Phone Numbers.
• Businesses can create multiple WhatsApp accounts using Alohaa’s Virtual Phone Numbers. This could help them build a robust customer service model and scale their business through enhanced sales. Each WhatsApp account is linked to a unique number and requires an SMS verification. Multiple Virtual Phone Numbers are perfect to manage high volumes of OTPs received on the cloud inbox. 
• Virtual Phone Numbers support on-demand scalability through which a new number can be purchased instantly from the dashboard. The user-friendly dashboard of Alohaa makes it extremely convenient for employees to navigate through their daily tasks. Easy-to-use technology is essential for efficient work.

Parting Thoughts

As a majority of the Indian workforce prefers hybrid working, businesses need to provide a good balance to their employees. Maintaining a good work-life balance motivates employees to contribute more to your organisation. Mutual cooperation and valuing employees will go a long way in establishing the right company culture, which will also reflect in any communication with your customers. 

An employee’s performance and growth can be leveraged in the right way by merging tech-based resources and core company values.

Book a demo with Alohaa and explore the wonderful features of Virtual Phone Numbers.