Articles

SMS verification in India with Virtual Phone Numbers

alohaa
October 22, 2024
Time to read
Min read
SMS verification in India with Virtual Phone Numbers

SMS verifications are being used by almost every online platform today. Linking phone numbers to different types of accounts helps in seamlessly accessing them at any time without the worry of forgetting passwords and losing access to the account. Since phone numbers are unique, they are a great tool for securing access to these platforms.

Businesses often use various accounts on different platforms, be it WhatsApp for customer communication or social media accounts to manage their clients’ marketing campaigns. However, businesses also face many challenges around SMS verifications.

Challenges Of SMS Verification For Businesses

  1. Sim linked to a device that cannot be accessed instantly: Sim cards need to be connected to physical devices. While trying to complete SMS verification like regaining access to an account, it may so happen that the device is not available instantly. It could be with an employee who is not available or a phone that is at another location. This causes an unnecessary waste of time and effort for a business. 
  1. It is difficult to switch physical devices and sim cards between different users: Employees are often given a dedicated sim and mobile device for official purposes. However, if an employee is moving to a different department or city, getting promoted or no longer needs to have access to a particular number, it will be very difficult to handover the sim and the physical device to the replacement. SMS verification for the old and the new employees could be very hard.
  1. Employees leave and take numbers/devices with them: Sometimes, even though businesses give phone numbers to the employees, they may leave with the phone and never return it. If this number is linked to a business account, it could turn into a big hassle for the business to complete the SMS verification to retrieve the account and change the contact number.
  1. Multiple accounts require many unique numbers: Businesses may need to create multiple accounts on a single platform. The objective of this ranges from having different accounts for different departments for better segmentation or even to manage the accounts of multiple clients. However, platforms like WhatsApp only allow a single account per phone number and require an SMS verification to log in. Buying multiple SIM cards for each account and linking them to physical devices  would be a big hassle for businesses.
  1. Regular numbers take time to get activated: If a business needs a new number to complete the SMS verification of a new account, they would have to go purchase a sim and wait for the sim to get activated. This could require a lot of effort and waste precious time for a business.

Parting Thoughts

Virtual numbers through platforms like Alohaa solve each of these problems and offer a hassle-free communication experience to businesses. With an integrated dashboard, users can be easily added and removed without the need for any physical device. All SMSes are received on a single screen through the cloud inbox, which means that the business will never lose important conversations or miss SMS verifications every again. Regardless of where the employees are, they can seamlessly access the verification SMSes sent to any number. With Alohaa, new virtual numbers can be purchased with zero waiting time, saving businesses costs and increasing efficiency tremendously.

Book a demo and explore the features of Alohaa’s virtual numbers today!

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