Whatsapp is a great platform for businesses to connect with their audiences. Customers almost always use Whatsapp instead of a regular messenger and would love to get updates on Whatsapp that won’t get ignored.
Trainers can form groups and take classes through Whatsapp while therapists and mentors can use Whatsapp to effectively communicate with their clients. Whatsapp is now also being used as an effective method to carry out customer support services.
However, businesses might need more than one number to connect with customers for different results. Promotional content offers, and order updates from different numbers would create a greater impact. Different numbers for different divisions, like the sales and marketing divisions, would also help businesses with their customer outreach.
But, WhatsApp requires a unique number for the creation and verification of a new account.
Now, if you need different numbers for your business, you will have to go and purchase different sim cards and recharge each of them so that they remain activated. Each of these sim cards will be loaded onto a device, and only then can someone access messages and calls through that number. Employees may also leave or become unavailable for a long time which may result in the business losing important conversations that were linked to the sim card that the employee took with them.
And if a customer has tried contacting you on one of the old numbers there were removed from a device, you could potentially lose that customer. Managing a phone inventory also comes with the hassle of recharging each of the numbers or sharing personal numbers with customers.
Virtual Numbers solve this issue for businesses.
When you get a business account on a platform like Alohaa, you can easily purchase as many Virtual Numbers as you need. Each of these Virtual Numbers is a ten-digit number that can be shared on any platform for creating an account.
You will receive messages in the same way as you would with a normal phone number. So when Whatsapp sends an OTP at the time of creating an account, your virtual number will be receiving it.
Through Alohaa, all of these OTPs can be managed from the online dashboard itself. What’s more is that the Alohaa app, which is going to launch soon, will allow you to read OTPs directly from any device that has the app and the admin access.
Since Virtual Numbers are sim-free, you never have to link them to a device. You can manage multiple Virtual Numbers through a single dashboard and view all messages to these numbers on one screen.
You can buy one virtual number or even bulk purchase Virtual Numbers directly from Alohaa. Simply purchase a new number from your dashboard and get started immediately.
With Virtual Numbers, all of your WhatsApp conversations can be active at all times, and you won’t need different devices for it. You can reduce the turnaround response time with your customer and resolve their queries faster, thus using WhatsApp as an efficient customer management tool.
Insights through Whatsapp can also help businesses draw important inferences about their popular products or where their customer face the most difficulty. Even if the customer chooses to call the number linked to WhatsApp, you can redirect to any number of your choice without revealing private numbers to the customers.
Through Virtual Numbers, businesses can also save up on the costs and time of maintaining different devices and managing the calls or messages received on each one of them. User-friendly dashboards like Alohaa’s dashboard can considerably reduce the amount of effort that goes into managing the different numbers.
The benefits of using Virtual Numbers for businesses in India are endless. And all of this, without using any additional physical mobile devices! Setting up a virtual number for your business is extremely simple with Alohaa’s business plans.
Book a demo with Alohaa and experience these benefits today!